VJP FASTTRACK · Booking & preparation
Learn when you need to contact VJP FASTTRACK if your arrival flight is delayed, changed or cancelled.
English · 0:50 · Published
What this guide covers
- We check the status of the flight registered with your booking.
- A delay on the same registered flight does not normally require a separate delay notification.
- For a flight change, cancellation or rebooking, send the updated details to us promptly on WhatsApp.
English, Japanese and Vietnamese language support is available. Service availability and the exact route depend on your confirmed booking, airport rules and daily operations. Priority access, processing times and successful connections are not guaranteed. Check your airline deadlines and confirmed meeting instructions.
Plan your airport support
Share your airport, flight number, travel date, passenger count, baggage and the assistance you need. We will review availability and confirm the service scope for your journey.
WhatsApp: +84 903 907 911 · VJP FASTTRACK, operated by VJP VIP Services.
English transcript
What happens to your airport meeting if your arrival flight is delayed? Keep your registered flight details accurate.
We automatically check the status of the flight registered with your booking and adjust the airport meeting according to your plan and daily operations.
If only the registered flight is delayed, you do not need to notify us again about that delay. Follow the meeting instructions after arrival.
If your flight number changes, your flight is cancelled, or you are rebooked, contact us on WhatsApp as soon as you know.
Meeting arrangements depend on your booking, airport rules, and daily operations. Language support is available in English, Japanese, and Vietnamese.
Contact V J P Fast Track before you fly. Share your journey on WhatsApp, and we will help confirm the available support.